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FAQs
Billing Issues
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How do I go about upgrading my account to unlimited Internet access from 40 hours per month access?
How do I know when my account is due for renewal?
Do I have to pay by credit card?
I will not be using your sevice for 30 days. Is there a way to save the time I won't be using on my account?
How do I check to see how many hours I am using per month?
I might want to change my internet service to unlimited access. My (children/wife/husband/family) have discovered (insert any online activity here). What will my bill change to, and how soon can I change my service to unlimited access?
What if my payment is going to be late?
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